Warranty

Every piece answers for itself.
The maison answers for every piece.

Register your piece and receive its certificate of warranty — numbered, dated and signed by the maison. Two years for the Riviera. One year for the Kabbalah.

Already an owner? Consult your warranty

I.The piece

Select the piece you are registering.

II.The place

Where was the piece acquired?

III.The owner

The certificate is issued in the owner’s name.

Your warranty

Consult your warranty.

Enter the certificate number engraved on your card and the owner’s name exactly as issued. The maison answers with the status of your coverage.

Active warranty
FLO-0000-0000
Authentic — the certificate matches the maison’s records format.
Piece
Owner
Date of purchase
Warranty until

The warranty covers

  • Manufacturing defects
  • Finishing defects
  • Service through the concierge

Not covered

  • Normal wear
  • Misuse
  • Third-party intervention

Any service, within or beyond the warranty period, is arranged personally through the concierge. This contractual warranty complements the statutory rights of the consumer in the country of purchase.

Write to the concierge

Present your certificate number in any exchange with the maison.